{"id":3940,"date":"2023-02-13T10:00:29","date_gmt":"2023-02-13T15:00:29","guid":{"rendered":"https:\/\/blogs.winona.edu\/academics\/?p=3940"},"modified":"2023-02-13T16:12:03","modified_gmt":"2023-02-13T21:12:03","slug":"wsu-helps-professionals-serve-their-customers-in-a-more-equitable-way","status":"publish","type":"post","link":"https:\/\/blogs.winona.edu\/academics\/wsu-helps-professionals-serve-their-customers-in-a-more-equitable-way\/","title":{"rendered":"WSU Helps Professionals Serve Their Customers in a More Equitable Way"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Intro Text&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Winona State\u2019s <a href=\"https:\/\/www2.winona.edu\/rochester\/multicultural\/\">Multicultural Education Certificate Program (MECP)<\/a> helps professionals understand how multicultural theory and research can inform their professional practices.<\/p>\n<p>Participants explore how their own demographic characteristics and cultural experiences impact their work with diverse clientele.<\/p>\n<p>They then engage in an ethnographic analysis by diving into a specific equity issue within the contexts of their workplace.<\/p>\n<p>WSU has delivered the MECP to professionals across multiple sectors including health care, education, and government. In the last three years, clients served include the Rochester Public Schools, Olmsted County, and Mayo Clinic.<\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Hear from Dr. Nicholas Wysocki&#8221; content_max_width=&#8221;1100px&#8221; admin_label=&#8221;Hear from Dr. Nicholas Wysocki Blurb&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; custom_margin=&#8221;20px||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Meet your instructor, Dr. Nicholas Wysocki, and learn what he loves about this program.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/blogs.winona.edu\/academics\/wp-content\/uploads\/sites\/28\/2023\/02\/Nicholas-Wysocki-400.jpg&#8221; alt=&#8221;Dr. Nicholas Wysocki&#8221; title_text=&#8221;Nicholas-Wysocki-400&#8243; admin_label=&#8221;Wysocki Image&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;Dr. Nicholas Wysocki&#8221; job_title=&#8221;Associate Professor&#8221; company_name=&#8221;Winona State University&#8221; admin_label=&#8221;Nicholas Wysocki Testimonial&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>First and foremost, the MECP allows people to understand who their clientele are and their backgrounds\u2014whether that be ethnicity, race, language, social economic status, sexual orientation, exceptionality\u2014and become aware of their client\u2019s various needs.<\/p>\n<p>Secondly, the MECP allows professionals to ask critical questions and identify an equity issue to research and bring back their findings to their prospective workplaces to ultimately improve inclusive practices.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Hear from MECP Participants&#8221; content_max_width=&#8221;1100px&#8221; admin_label=&#8221;Hear from MECP Participants Blurb&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Don&#8217;t just take our word for it. Check out what Olmsted County MECP cohort participants had to say about their experiences in the program.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;John Edmond&#8221; job_title=&#8221;Program Manager, Family Services&#8221; company_name=&#8221;Olmsted County&#8221; admin_label=&#8221;John Edmond Testimonial&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The MECP fostered and supported my commitment to diversity, equity, and inclusion.<\/p>\n<p>It provided an outlet for my passion and allowed me to examine how biases play a role in the quality of services that I\u2019m providing.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_testimonial author=&#8221;Sarah Stevens&#8221; job_title=&#8221;Public Health Nurse Manager&#8221; company_name=&#8221;Olmsted County&#8221; admin_label=&#8221;Sarah Stevens Testimonial&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The MECP was amazing.<\/p>\n<p>There is so much value in a partnership collaborating with WSU. It was powerful!<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=jj5dTyBZYYc&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Outro Text&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Contact Julie Kiehne <a href=\"mailto:jkiehne@winona.edu\">jkiehne@winona.edu<\/a> to coordinate a culturally responsive program for your team, so they can better serve your clients and customers.<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;About Dr. Nicholas Wysocki&#8221; content_max_width=&#8221;1100px&#8221; admin_label=&#8221;Nicholas Wysocki Blurb&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Dr. Nicholas Wysocki is an Associate Professor in the Education Studies Department at Winona State University.<\/p>\n<p>He holds a Ph.D. in the Social Foundations of Education from the University of Iowa and has worked in higher education for more than 20 years.<\/p>\n<p>Dr. Wysocki currently works with both teacher candidates seeking a Minnesota teaching license and graduate students engaged in ethnographic analysis projects in their local communities.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;About WSU Adult &amp; Continuing Education&#8221; content_max_width=&#8221;1100px&#8221; admin_label=&#8221;Adult &amp; Continuing Education Blurb&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Adult &amp; Continuing Education (ACE) at Winona State University offers a wide range of non-credit and for-credit program offerings to enhance professional development.<\/p>\n<p>Whether\u202fthrough\u202fonline learning,\u202fimmersive classroom\u202fexperiences, or hands-on\u202ftraining,\u202fWinona State strives to meet student\u202fneeds, so that they can reach their personal and professional goals.<\/p>\n<p>For more information on continuing education and workforce customized training opportunities at WSU, contact Julie Kiehne at <a href=\"mailto:jkiehne@winona.edu\">jkiehne@winona.edu<\/a>.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Winona State\u2019s Multicultural Education Certificate Program (MECP) helps professionals understand how multicultural theory and research can inform their professional practices. Participants explore how their own demographic characteristics and cultural experiences impact their work with diverse clientele. 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