{"id":361,"date":"2021-01-04T16:39:22","date_gmt":"2021-01-04T16:39:22","guid":{"rendered":"https:\/\/blogs.winona.edu\/rochester\/?p=361"},"modified":"2022-04-01T19:56:47","modified_gmt":"2022-04-01T19:56:47","slug":"assistance-from-a-distance","status":"publish","type":"post","link":"https:\/\/blogs.winona.edu\/rochester\/blog\/assistance-from-a-distance\/","title":{"rendered":"Assistance from a Distance"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;50px|||||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Last Updated Text&#8221; _builder_version=&#8221;4.8.1&#8243; z_index_tablet=&#8221;500&#8243; text_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; text_text_shadow_vertical_length_tablet=&#8221;0px&#8221; text_text_shadow_blur_strength_tablet=&#8221;1px&#8221; link_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; link_text_shadow_vertical_length_tablet=&#8221;0px&#8221; link_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ul_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ul_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ul_text_shadow_blur_strength_tablet=&#8221;1px&#8221; ol_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; ol_text_shadow_vertical_length_tablet=&#8221;0px&#8221; ol_text_shadow_blur_strength_tablet=&#8221;1px&#8221; quote_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; quote_text_shadow_vertical_length_tablet=&#8221;0px&#8221; quote_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_2_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_2_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_2_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_3_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_3_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_3_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_4_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_4_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_4_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_5_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_5_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_5_text_shadow_blur_strength_tablet=&#8221;1px&#8221; header_6_text_shadow_horizontal_length_tablet=&#8221;0px&#8221; header_6_text_shadow_vertical_length_tablet=&#8221;0px&#8221; header_6_text_shadow_blur_strength_tablet=&#8221;1px&#8221; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221;]<\/p>\n<p><em style=\"font-size: large\">Updated May 4<\/em><em style=\"font-size: large\">, 2021<\/em><\/p>\n<p>This post will be updated as we adapt our services and facilities to meet the challenges of this ongoing pandemic.<\/p>\n<p>Check back regularly for updates on available campus services and community resources in Rochester.<span style=\"font-size: 14px\">\u00a0<\/span><\/p>\n<p>Reach out to us directly at 507.285.7100 or <a href=\"mailto:WSURstudentservices@winona.edu\">WSURstudentservices@winona.edu<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>WSU-Rochester Campus Connections<\/h2>\n<ul>\n<li>Please continue to monitor <a href=\"https:\/\/www.winona.edu\/emergency\/health-alert.asp\" target=\"_blank\" rel=\"noopener noreferrer\">updates from Winona State University.<\/a><\/li>\n<li>Track the impact of COVID-19 on campus with the <a href=\"https:\/\/www.winona.edu\/emergency\/dashboard.asp\">WSU COVID-19 Dashboard<\/a>.<\/li>\n<li>Read the Winona State University <a href=\"https:\/\/blogs.winona.edu\/ready-for-you\/\">&#8220;Ready for You&#8221; return to campus guidelines.\u00a0<\/a><\/li>\n<li>Get helpful health and safety\u00a0<a href=\"https:\/\/blogs.winona.edu\/ready-for-you\/ready-for-students\/#stay-healthy\">guidance from WSU Health &amp; Wellness.<\/a><\/li>\n<li>Connect with helpful resources and online campus contacts with <a href=\"https:\/\/www.winona.edu\/sld\/\">WSU Student Life &amp; Development.<\/a><\/li>\n<li>Receive support from our <a href=\"https:\/\/blogs.winona.edu\/ready-for-you\/ready-for-students\/#support-services\">WSU student services offices<\/a>.<\/li>\n<li>Reach out to us on the WSU-Rochester <a href=\"https:\/\/winona.az1.qualtrics.com\/jfe\/form\/SV_0wXEah6Jjqm9wm9\">online portal<\/a> to ask questions and provide feedback.<\/li>\n<li>Access the <a href=\"https:\/\/blogs.winona.edu\/rochester\/blog\/covid-19-self-assessment-for-wsu-rochester\/\">WSU COVID-19 Self-Assessment<\/a>.<\/li>\n<li>Follow WSU-Rochester on <a href=\"https:\/\/www.facebook.com\/WSURochester\/\">Facebook<\/a> or <a href=\"https:\/\/twitter.com\/WSURochester\">Twitter<\/a> for updates.<\/li>\n<li>View campus hours and entrances at <a href=\"https:\/\/www.rctc.edu\/about\/campus-hours\/\">Rochester Community and Technical College<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>WSU-Rochester Student and Campus Services<\/h2>\n<ul>\n<li>507.285.7100<\/li>\n<li><a href=\"mailto:wsurstudentservices@winona.edu\">wsurstudentservices@winona.edu<\/a><\/li>\n<\/ul>\n<p>The WSU-Rochester Student &amp; Campus Services office continues to provide dedicated remote services during the COVID-19 pandemic. We are always here for you! Our team is ready to provide our students, faculty, and staff with assistance from a distance. Please call 507.285.7100 or email\u00a0<a href=\"mailto:wsurstudentservices@winona.edu\">wsurstudentservices@winona.edu<\/a>.<\/p>\n<p>Our SCS office in SS 128 on the RCTC Campus will be closed to the public until further notice. Staff are available to meet with you in-person by appointment if necessary. If you require face-to-face assistance, please contact us to make an appointment.<\/p>\n<p>We will respond to your needs during regular business hours on Mondays-Fridays from 8 AM-4:30 PM or by appointment.\u00a0Please call 507.285.7100 or email <a href=\"mailto:wsurstudentservices@winona.edu\">wsurstudentservices@winona.edu<\/a>.<\/p>\n<p><em>Starting on May 10, 2021 our summer hours will be Mondays-Fridays from 7:30 AM-4 PM.\u00a0<\/em><\/p>\n<p>We can also connect with you in real-time via Zoom or phone. Please contact us to set up a time to meet at your convenience.<\/p>\n<h3>Email and Telephone Support<\/h3>\n<ul>\n<li>Monday-Friday: 8 AM-4:30 PM<\/li>\n<li>Summer Hours Effective May 10: 7:30 AM-4 PM<\/li>\n<li>507.285.7100<\/li>\n<li><a href=\"mailto:wsurstudentservices@winona.edu\">wsurstudentservices@winona.edu<\/a><\/li>\n<\/ul>\n<p>We want to stay connected with you. We will be fully responsive to your emails and phone calls during our regular business hours. If you need direct assistance outside of office hours, please let us know and we will schedule a time to connect.<\/p>\n<p>Most <a href=\"https:\/\/www.winona.edu\/sld\/\">Winona State University offices<\/a> are providing resources and services via phone, email, and video conference, in addition to limited office hours.\u00a0Please continue to reach out to your individual advisors, faculty, and peers for support.<\/p>\n<h3>Updates to WSU-Rochester Facilities<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;WSU-Rochester at RCTC&#8221; admin_label=&#8221;RCTC Facilities Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>WSU-Rochester programs are co-located within the Rochester Community and Technical College campus. See updates on\u00a0<a title=\"COVID-19 Response at RCTC\" href=\"https:\/\/www.rctc.edu\/coronavirus\/\" target=\"_blank\" rel=\"noopener noreferrer\">RCTC&#8217;s response to COVID-19<\/a>\u00a0for info on campus facilities and services. Face masks must be worn at all times when on any WSU, RCTC, or other affiliated campus or building. All visitors must complete the\u00a0<a href=\"https:\/\/blogs.winona.edu\/rochester\/blog\/covid-19-self-assessment-for-wsu-rochester\/\">WSU COVID-19 Self-Assessment<\/a>\u00a0before entering the building each day. Please list WSU-Rochester as your location on the self-assessment form.<\/p>\n<p>Please stay connected with your department and instructors for updates on in-person classes at RCTC.<\/p>\n<p>RCTC has listed their buildings hours and accessible entrances on their <a href=\"https:\/\/www.rctc.edu\/about\/campus-hours\/\">website<\/a>.<\/p>\n<p>Please review the <a href=\"https:\/\/www.rctc.edu\/about\/campus-hours\/\">accessible entrances and open hours at RCTC<\/a> before planning your return to campus.<\/p>\n<p>RCTC staff and security will be available at every open entrance to help provide assistance and direction as needed. Be prepared to show your WSU student ID at the entrance. Screening tools will be implemented at each entrance including verification of face masks.<\/p>\n<p><a href=\"https:\/\/www.rctc.edu\/about\/campus-hours\/\">View the public hours and accessible entrances at RCTC<\/a><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;WSU-Rochester on Broadway&#8221; admin_label=&#8221;Broadway Facilities Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>The WSU-Rochester on Broadway office suite on the 3rd floor of the Riverland Building at 400 S Broadway Ave in Downtown Rochester is open to the public from 8 AM-4:30 PM, Mondays-Fridays. WSU students, faculty, and staff can enter the office suite with proper Warrior ID card access when the Riverland Building is open (daily from 7 AM-7 PM).<\/p>\n<p>Your Warrior ID card must be up-to-date and include a proxy number on the back to allow keycard access. Please contact Carolyn Ryno at <a href=\"mailto:cryno@winona.edu\">cryno@winona.edu<\/a> for questions on access to our WSU-Rochester on Broadway offices.<\/p>\n<p>Masks must be worn at all times when inside the building. All visitors must complete the\u00a0<a href=\"https:\/\/blogs.winona.edu\/rochester\/blog\/covid-19-self-assessment-for-wsu-rochester\/\">WSU COVID-19 Self-Assessment<\/a>\u00a0before entering the building each day. Please list WSU-Rochester as your location on the self-assessment form.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;WSU-R Services Updates Text&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Updates to WSU-Rochester Services<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;Health and Wellness Services&#8221; admin_label=&#8221;Health &amp; Counseling Services Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>WSU-Rochester students have access to Wellness &amp; Counseling services available in-person, online, and over the phone.\u00a0 Students have access to the\u00a0<a href=\"http:\/\/www.rctcyellowjackets.com\/facilities\/Fitness_Center\">Rochester Regional Sports Center<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.rctc.edu\/services\/health\/\">Student Health Services<\/a>, both located on the RCTC campus.<\/p>\n<p>A counselor from\u00a0<a href=\"https:\/\/www.winona.edu\/counseling-services\/\">WSU Counseling &amp; Wellness Services<\/a>\u00a0is also available provide mental health services including with Zoom appointments.\u00a0 If you have any questions or want to schedule an appointment, please email\u00a0<a href=\"mailto:counselingservices@winona.edu\">counselingservices@winona.edu<\/a>\u00a0or call 507.457.5330. Counseling Services staff will respond within one business day.<\/p>\n<p>WSU-R students can also access a counselor through Zumbro Valley Health Center through a partnership with RCTC Health Services.\u00a0 Call 507.285.7261 or <a href=\"https:\/\/www.rctc.edu\/services\/health\/\">make an appointment online<\/a>.<i>\u00a0<\/i><\/p>\n<p>We all struggle with mental health sometimes. WSU Counseling Services has put together this <a href=\"https:\/\/blogs.winona.edu\/wellness\/project\/how-to-help-someone-in-distress\/\">guide<\/a>\u00a0with information on how to help deal with mental health and where to find resources.<\/p>\n<div class=\"et_pb_blurb_description\">\n<ul>\n<li><a href=\"https:\/\/www.winona.edu\/counseling-services\" target=\"_blank\" rel=\"noopener noreferrer\">Counseling &amp; Wellness Services<\/a>\u00a0 | 507.457.5330<\/li>\n<li><a href=\"https:\/\/www.winona.edu\/healthservices\" target=\"_blank\" rel=\"noopener noreferrer\">Health Services<\/a>\u00a0| 507.457.5160<\/li>\n<li><a href=\"https:\/\/www.winona.edu\/wsc\" target=\"_blank\" rel=\"noopener noreferrer\">Warrior Success Center<\/a>\u00a0| 507.457.5878<\/li>\n<li><a href=\"https:\/\/www.winona.edu\/security\" target=\"_blank\" rel=\"noopener noreferrer\">Campus Security<\/a>\u00a0| 507.457.5555<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Tech Support&#8221; admin_label=&#8221;Tech Support Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>WSU Information Technology Services is here to help if you have questions or technical troubles. Tech support is available to students, faculty and staff in Rochester through online support options: phone, email, and chat when possible. WSU Teach Support is also available for in-visits in\u00a0Goddard Library 118 on the RCTC campus during business hours by appointment.<\/p>\n<p>Contact WSU Teach support by\u00a0email <a href=\"mailto:TechSupport@winona.edu?Subject=Keep%20Teaching%20Question\">TechSupport@winona.edu<\/a> or call 507-457-5240.<\/p>\n<h4>Phone Support<\/h4>\n<p>Call 507.457.5240 to speak with a phone technician. Your call should be answered or escalated within 10 minutes during business hours. If your issue requires an on-site visit from a technician, expect to be contacted within 1 business day to schedule the appointment. After hours calls will be returned the following business day.<\/p>\n<h4>Email Support<\/h4>\n<p>Send your questions to <a href=\"mailto:TechSupport@winona.edu\">TechSupport@winona.edu<\/a> and expect a response within 1 business day. Emails received after hours will be replied to the following business day.<\/p>\n<h4>AskTech<\/h4>\n<p>Responses to frequently asked questions are available at <a href=\"https:\/\/nam02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.winona.edu%2Ftechnology%2Fasktech.asp&amp;data=02%7C01%7Cjoseph.hammes%40winona.edu%7C841b1418905b46261bc508d8453f5cab%7C5011c7c60ab446ab9ef4fae74a921a7f%7C0%7C0%7C637335486662502701&amp;sdata=W5jxWfEphIecD%2BlGbDeENFsVUFZICsYlS3KC5dgxCYg%3D&amp;reserved=0\">AskTech<\/a>, an online tool where you can search for answers to common questions or ask a question of your own.<\/p>\n<h4>Self Help<\/h4>\n<p>Available 24\/7, the <a href=\"https:\/\/learn.winona.edu\/wiki\/WSU_Technology_Knowledge_Base\">WSU Technology Knowledge Base<\/a> is a great resource with information customized specifically for WSU students, faculty and staff.<\/p>\n<h4>In-person Support (Appointment Only)<\/h4>\n<p>In-person support is available by appointment on the RCTC campus in Goddard Library 118. <strong>Holiday or COVID-related closures at RCTC may impact the availability of in-person support.\u00a0<\/strong><\/p>\n<ul>\n<li>8am \u2013 8pm (Monday \u2013 Thursday)<\/li>\n<li>8am \u2013 4:30pm (Friday)<\/li>\n<\/ul>\n<p>If you do need to come to Tech Support for an in-person visit, you must make an appointment.\u00a0 Please remember that campus directives require that you MUST wear a face mask and need to practice social distancing.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;Web-based Printing Services&#8221; admin_label=&#8221;Web Printing Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>Web-based print allows WSU students to print from any\u00a0 device that has a web browser, as long as the device is connected to the warrior network. Printers are available to students on the RCTC campus and in the WSU-Rochester on Broadway office.<\/p>\n<p>The following printers are accessible to students during the open building hours for web based printing:<\/p>\n<ul>\n<li>Goddard Library (RochGL138B)<\/li>\n<li>Heintz Center Building B (RochHB100A)<\/li>\n<li>Health Science Building Student Lounge (RochHS000A)<\/li>\n<li>BR (RochBR314)<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Warrior ID&#8221; admin_label=&#8221;Warrior ID Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>For the time being, students needing a WSU-Rochester student ID will obtain one remotely. To get your Warrior ID, please email a headshot in .JPG format to tech support at\u00a0<a href=\"mailto:mbrown@winona.edu\">mbrown@winona.edu<\/a> along with your:<\/p>\n<ul>\n<li>Warrior ID number<\/li>\n<li>academic major\/program<\/li>\n<li>the mailing address that your ID card should be delivered to<\/li>\n<\/ul>\n<p>Faculty and staff needing a Warrior ID should\u00a0email a headshot in .JPG format to tech support at\u00a0<a href=\"mailto:mbrown@winona.edu\">mbrown@winona.edu<\/a>\u00a0along with your Warrior ID number, program area and the mailing address that your ID card should be delivered to.<\/p>\n<p>We will mail you your new photo student ID when it is ready.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Career Services&#8221; admin_label=&#8221;Career Services Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p><a href=\"https:\/\/www.winona.edu\/rochester\/career\/\">Career Services<\/a> is here to support you this summer!\u00a0Now is a great time to get organized, reflect on your career direction, and check off a few things on your <em>I&#8217;ll Get to That Later<\/em> list.<\/p>\n<p>Zoom appointments are available with WSU-Rochester Career Services advisor Trent Dernbach Mondays-Fridays from 8 AM-4 PM. Email Trent at <a href=\"mailto:tdernbach@winona.edu\">tdernbach@winona.edu<\/a>\u00a0to schedule your personal career advising session.<\/p>\n<p>Trent can meet with you on Zoom to help you with resumes and cover letters, interview practice, job search strategies, career advice, career exploration assessments, graduate school applications, LinkedIn profile reviews, and Handshake access support.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;Prospective &amp; Current Students Text&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Campus Connections and Admissions Advising for Prospective Students<\/h2>\n<p>Our admissions advisors remain ready to connect with prospective students.<\/p>\n<p>Individual advising sessions can be held on the phone or online via video conference.\u00a0To schedule an appointment, prospective students can email <a href=\"mailto:wsurochester@winona.edu\">wsurochester@winona.edu<\/a>.<\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>We welcome prospective students to connect online with our admissions advisors to\u00a0learn about our academic programs, admissions requirements, transfer or graduate options, financial aid, and scholarships.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h2>Community Resources for Students<\/h2>\n<p>Help is available throughout our community. Please follow the links for direct support from local agencies. Connect with our SCS staff or a trusted advisor if you need help finding support and accessing resources.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;Life Needs&#8221; admin_label=&#8221;Life Needs Resources Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<ul>\n<li><a href=\"https:\/\/www.helpingfeedpeople.org\/\">Channel One Regional Food Bank<\/a><\/li>\n<li><a href=\"https:\/\/www.communityfoodresponse.org\/\">Community Food Response<\/a><\/li>\n<li><a href=\"https:\/\/www.lssmn.org\/\">Lutheran Social Service<\/a><\/li>\n<li><a href=\"https:\/\/revolutionaryearth.org\/\">Revolutionary Earth Farm<\/a><\/li>\n<li><a href=\"https:\/\/centralusa.salvationarmy.org\/northern\/Rochester\/\">The Salvation Army<\/a><\/li>\n<li><a href=\"https:\/\/www.threeriverscap.org\/\">Three Rivers Community Action<\/a><\/li>\n<li><a href=\"http:\/\/familypromiserochester.org\/\">Family Promise Rochester<\/a><\/li>\n<li><a href=\"https:\/\/namisemn.org\/\">NAMI Southeast MN<\/a><\/li>\n<li><a href=\"https:\/\/www.rctc.edu\/studentlife\/hivesupply\/\">RCTC Hive Supply<\/a>\u00a0(for students currently enrolled at RCTC)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;Family Support&#8221; admin_label=&#8221;Family Support Resources Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<ul>\n<li><a href=\"http:\/\/familyservicerochester.org\/\">Family Service Rochester<\/a><\/li>\n<li><a href=\"https:\/\/www.womens-shelter.org\/\">Women\u2019s Shelter and Support Center<\/a><\/li>\n<li><a href=\"https:\/\/www.ccsomn.org\/\">Catholic Charities of Southern Minnesota<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb title=&#8221;Broadband Internet Access for Students&#8221; admin_label=&#8221;Broadband Access Blurb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_text_color=&#8221;#4b08a1&#8243;]<\/p>\n<p>For students who do not have broadband internet access at home, several regional service providers have created opportunities for college students to get free internet including installation. Please contact your preferred local service provider for information and assistance.<\/p>\n<p><a href=\"https:\/\/corporate.charter.com\/newsroom\/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more\" target=\"_blank\" rel=\"noopener noreferrer\">Charter<\/a> will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and\/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call\u00a0<strong>1.844.488.8395<\/strong>. Installation fees will be waived for new student households.<\/p>\n<p><a href=\"https:\/\/www.internetessentials.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Comcast Internet Essentials<\/a> is creating options for more wireless and data access for subscribers and nonsubscribers, including free wifi hotspots nationwide for all and unlimited data for their subscribers.<\/p>\n<p><a href=\"https:\/\/mn.gov\/deed\/programs-services\/broadband\/adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\">Minnesota Employment and Economic Development Office of Broadband Development<\/a> has additional information and resources on reduced rates for Broadband Services.<\/p>\n<p>[\/et_pb_blurb][et_pb_text admin_label=&#8221;Helpful Links Text&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Helpful Links and Resources<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.winona.edu\/emergency\/health-alert.asp\" target=\"_blank\" rel=\"noopener noreferrer\">View updates to WSU\u2019s response to COVID-19<\/a><\/li>\n<li><a href=\"https:\/\/www.rctc.edu\/coronavirus\/\" target=\"_blank\" rel=\"noopener noreferrer\">View updates on the RCTC campus, services, and facilities<\/a><\/li>\n<li><a href=\"https:\/\/www.winona.edu\/distance-learning\/keep-learning.asp\" target=\"_blank\" rel=\"noopener noreferrer\">Get resources for successful online learning<\/a><\/li>\n<li><a href=\"https:\/\/www.winona.edu\/tutoring\/\">Access free online tutoring services through Winona State University<\/a><\/li>\n<li><a href=\"https:\/\/www.winona.edu\/sld\/\">Access online campus connections through Student Life &amp; Development\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.rctc.edu\/wp-content\/uploads\/2020\/03\/Student-Resources-and-Support-COVID-19.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Find resources on the RCTC campus and within the community to provide support<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Updated May 4, 2021 This post will be updated as we adapt our services and facilities to meet the challenges of this ongoing pandemic. Check back regularly for updates on available campus services and community resources in Rochester.\u00a0 Reach out to us directly at 507.285.7100 or WSURstudentservices@winona.edu. &nbsp;WSU-Rochester Campus Connections Please continue to monitor updates [&hellip;]<\/p>\n","protected":false},"author":270,"featured_media":362,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<img class=\"alignnone size-full wp-image-363\" src=\"https:\/\/blogs.winona.edu\/rochester\/wp-content\/uploads\/sites\/26\/2020\/03\/89938364_10158128126687579_1807841542652559360_o.jpg\" alt=\"\" width=\"1280\" height=\"800\" \/>\r\n\r\nDue to growing concerns related to COVID-19, the WSU-R Student & Campus Services office is closed. However, we are here for you! Our team is ready to provide our students, faculty, and staff with assistance from a distance. Please call 507.285.7100 or email <a href=\"mailto:wsurstudentservices@winona.edu\">wsurstudentservices@winona.edu<\/a>.\r\n\r\n<strong>Please continue to monitor <a href=\"https:\/\/www.winona.edu\/emergency\/health-alert.asp\" target=\"_blank\" rel=\"noopener noreferrer\">updates from Winona State University.<\/a><\/strong>\r\n\r\n<strong>Check this post for updates on available campus services and community resources in Rochester.<\/strong>\r\n\r\nWe want to stay connected with you. We will be fully responsive to your emails and phone calls during our regular business hours. If you need direct assistance outside of office hours, please let us know and we will schedule a time to connect.\r\n\r\n<a href=\"https:\/\/www.winona.edu\/emergency\/health-alert.asp\" target=\"_blank\" rel=\"noopener noreferrer\">Classes will resume Monday, March 30<\/a>, with <a href=\"https:\/\/www.winona.edu\/distance-learning\/keep-learning.asp\" target=\"_blank\" rel=\"noopener noreferrer\">online delivery<\/a> through the end of the semester. Instructors will be contacting students with details on class structure and clinical placements. Please continue to reach out to your individual advisors, faculty, and peers for support.\r\n\r\n\u00a0\r\n<h3>Broadband Internet Access for Students<\/h3>\r\nFor students who do not have broadband internet access at home, several regional service providers have created opportunities for college students to get free internet including installation. Please contact your preferred local service provider for information and assistance.\r\n\r\n<a href=\"https:\/\/corporate.charter.com\/newsroom\/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more\" target=\"_blank\" rel=\"noopener noreferrer\">Charter<\/a> will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and\/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call\u00a0<strong>1.844.488.8395<\/strong>. Installation fees will be waived for new student households.\r\n\r\n<a href=\"https:\/\/www.internetessentials.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Comcast Internet Essentials<\/a> is creating options for more wireless and data access for subscribers and nonsubscribers, including free wifi hotspots nationwide for all and unlimited data for their subscribers.\r\n\r\n<a href=\"https:\/\/mn.gov\/deed\/programs-services\/broadband\/adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\">Minnesota Employment and Economic Development Office of Broadband Development<\/a> has additional information and resources on reduced rates for Broadband Services.\r\n\r\n\u00a0\r\n<h3>Updates to WSU-Rochester Services and Facilities<\/h3>\r\n\u00a0\r\n<h5>WSU-Rochester at RCTC<\/h5>\r\nThe WSU-Rochester campus is co-located with Rochester Community and Technical College. See updates on\u00a0<a title=\"COVID-19 Response at RCTC\" href=\"https:\/\/www.rctc.edu\/coronavirus\/\" target=\"_blank\" rel=\"noopener noreferrer\">RCTC's response to COVID-19<\/a>\u00a0for info on campus facilities and services.\r\n\r\n\u00a0\r\n<h5>WSU-Rochester on Broadway<\/h5>\r\nThe WSU-Rochester Broadway Suite is closed.\r\n\r\n\u00a0\r\n<h5>Student & Campus Services Office<\/h5>\r\nThe WSU-Rochester Student & Campus Services office is currently closed, however staff are available if students need help. Please reach out to us by phone and email.\r\n<ul>\r\n \t<li>507.285.7100<\/li>\r\n \t<li><a title=\"Email WSU-R Student Services\" href=\"mailto:WSURstudentservices@winona.edu\">WSURstudentservices@winona.edu<\/a><\/li>\r\n<\/ul>\r\n<h3><\/h3>\r\n\u00a0\r\n<h3>Helpful Links and Resources<\/h3>\r\n\u00a0\r\n<ul>\r\n \t<li><a href=\"https:\/\/www.winona.edu\/emergency\/health-alert.asp\" target=\"_blank\" rel=\"noopener noreferrer\">View updates to WSU\u2019s response to COVID-19<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.winona.edu\/distance-learning\/keep-learning.asp\" target=\"_blank\" rel=\"noopener noreferrer\">Get tips and resources for making a successful shift to online learning<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.rctc.edu\/coronavirus\/\" target=\"_blank\" rel=\"noopener noreferrer\">View updates on the RCTC campus, services, and facilities<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.rctc.edu\/wp-content\/uploads\/2020\/03\/Student-Resources-and-Support-COVID-19.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Find resources on the RCTC campus and within the community to provide support<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.uwolmsted.org\/united-we-fight-coronavirus\" target=\"_blank\" rel=\"noopener noreferrer\">Resources from the United Way of Olmsted County<\/a><\/li>\r\n<\/ul>","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[112,6],"tags":[],"class_list":["post-361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rochester","category-wsu-r-featured-stories"],"jetpack_featured_media_url":"https:\/\/blogs.winona.edu\/rochester\/wp-content\/uploads\/sites\/26\/2020\/03\/Assistance-from-a-distance-BLOG.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/posts\/361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/users\/270"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/comments?post=361"}],"version-history":[{"count":120,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/posts\/361\/revisions"}],"predecessor-version":[{"id":1205,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/posts\/361\/revisions\/1205"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/media\/362"}],"wp:attachment":[{"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/media?parent=361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/categories?post=361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.winona.edu\/rochester\/wp-json\/wp\/v2\/tags?post=361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}